Protection of Your
Personal Information

1. Introduction

ntc88 ("we", "our platform") takes seriously its responsibility for every user's privacy. This Privacy Policy explains how ntc88 collects, processes, stores and protects your personal information when you use the ntc88 website and the services offered on it.

By registering an account, accessing the website or using any ntc88 service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any terms stated here, please stop using our platform.

2. Personal Information We Collect

ntc88 collects your personal information through various means when you interact with our platform. The information collected includes but is not limited to the following:

Account Registration Information:

• Full name as shown on your identity card (MyKad) or official document
• Date of birth for age verification of 21 years and above
• Active mobile phone number
• Valid email address
• Your account username and password

Financial and Payment Information:

• E-wallet account details such as Touch 'n Go eWallet, Boost and ShopeePay
• Information related to deposit and withdrawal transactions
• Transaction history records including date, amount and payment method

Platform Usage Information:

• IP address, browser type and device information
• Game activity records and betting history
• Navigation data and pages visited on the ntc88 website
• Communication logs with our customer support team

3. Purpose of Using Personal Information

The personal information you provide to ntc88 is used for the following purposes:

• Processing account registration and verifying your identity in line with international licensing requirements
• Processing deposit and withdrawal transactions through supported payment methods
• Providing effective 24/7 customer support services in Bahasa Melayu and English
• Detecting and preventing fraud, money laundering and activities that violate the terms of service
• Fulfilling legal obligations and relevant licensing regulations
• Sending account-related information, system updates and important notices about our services
• Improving the ntc88 platform based on usage patterns and user feedback
• Managing bonuses, cashback and VIP programmes you participate in

ntc88 will not use your personal information for purposes other than those stated above without obtaining your consent first.

4. Sharing Information with Third Parties

ntc88 does not sell, exchange or disclose your personal information to third parties except in the following circumstances:

• Service providers: Companies that assist us in delivering services such as payment processing, cloud services and identity verification, subject to strict confidentiality agreements
• Legal obligations: When required by law, court order or a competent authority
• Fraud prevention: Limited sharing with industry bodies to prevent fraudulent activity and protect users
• Your consent: When you give explicit permission for such sharing

All third parties that receive your information are bound by confidentiality and data protection obligations equivalent to ntc88's standards.

5. Cookies and Tracking Technologies

ntc88 uses cookies and similar tracking technologies to improve the user experience on our platform. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for basic website functions such as login sessions and security. These cookies cannot be disabled
• Performance Cookies: Collect information about how users interact with the website to help us improve platform functionality
• Functional Cookies: Allow the website to remember your preferences such as language and display settings

You can control the use of cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the ntc88 website.

6. Data Security Measures

ntc88 implements various technical and organisational measures aimed at protecting your personal information from unauthorised access, disclosure, alteration or destruction:

• SSL/TLS encryption on all communications between your browser and ntc88's servers
• Password storage using irreversible hashing techniques
• Two-factor authentication available for additional account protection
• Continuous system monitoring to detect suspicious activity
• Strict internal access controls with the principle of least privilege
• Regular security audits to assess and improve data protection infrastructure

7. Your Rights as a User

As an ntc88 user, you have certain rights regarding the personal information we hold about you. These rights include:

• Right of Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information in certain circumstances permitted by law
• Right to Object: Object to the processing of your information for certain purposes including direct marketing
• Right to Withdraw Consent: Withdraw your consent at any time without affecting the validity of processing carried out before the withdrawal

To exercise any of the rights above, please contact the ntc88 support team via live chat on the website or through our support email. We will process your request within a reasonable timeframe.

8. Data Retention Period

ntc88 retains your personal information for as long as your account is active or as long as needed to provide services to you. When an account is closed, we will retain certain records for the period required to fulfil legal obligations, resolve disputes and enforce our agreements.

Financial transaction records are retained in accordance with legal requirements related to anti-money laundering and financial reporting. After the set retention period, your information will be deleted or removed from our systems in a secure manner.

9. Children and Age Restrictions

ntc88 services are restricted to individuals aged 21 and above only. ntc88 does not accept registrations from individuals under 21 years of age and does not knowingly retain the personal information of children.

If you believe that a child has provided personal information to ntc88 without parental or guardian consent, please contact us immediately so we can take appropriate action to delete that information.

10. Amendments to the Privacy Policy

ntc88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or platform improvements. Any material changes will be communicated to you via your registered email or a clear notice on the ntc88 website.

The "Last updated" date shown at the top of this document indicates the current version of the Privacy Policy in effect. Your continued use of the ntc88 platform after any changes take effect will be considered your acceptance of the updated Privacy Policy.

11. How to Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the processing of your personal information by ntc88, please contact us through the following channels:

• Live Chat: Available 24/7 directly on the ntc88 website in Malay and English
• Email: [email protected]

The ntc88 customer support team will respond to your privacy-related enquiries within a reasonable time and will work to resolve any concerns to your satisfaction.

This Privacy Policy is governed by applicable laws and ntc88 operates under international licensing with full commitment to data protection and user privacy.